Privacy Policy

1. Introduction

This Privacy Policy explains how Bayrock collects, uses, stores, and protects personal information when you access or interact with our website or communicate with us in connection with our products, services, and business activities.

Bayrock operates as a trading brand through the Total Stars Limited, Chun Wo Commercial Centre 14/F, 25 Wing Wo Street, Central Hong Kong. Business Registration number 78807379

References throughout this Privacy Policy to "Bayrock," "we," "our," or "us" refer to the Bayrock brand and, where applicable, the relevant legal entity responsible for processing personal information in connection with this website.

2. Information We Collect

Depending on how you interact with our website or communicate with us, we may collect information including:

Name, company name, and job title.
Email address, telephone number, and mailing address.
Information submitted through contact forms or business enquiries.
Technical information such as IP address, browser type, device information, and website usage data.
Payment or transaction-related information where applicable.
Identity verification information where required to comply with legal or regulatory obligations.

3. How We Use Your Information

We may use your information to:

Respond to enquiries and provide requested information.
Deliver and support our products and payment solutions.
Process transactions and maintain operational records.
Improve our website, products, and user experience.
Detect fraud, security threats, or unauthorized activities.
Meet legal, regulatory, and compliance obligations.
Communicate important service updates or operational notices.

4. Sharing Information

We may share information where necessary with:

Service providers supporting our technology, infrastructure, payment processing, analytics, or customer communications.
Regulatory authorities or government bodies where required by applicable law.
Successor entities in connection with mergers, acquisitions, restructures, or business transfers.

5. Data Security

While we apply commercially reasonable safeguards to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure. Users are encouraged to take appropriate measures to protect their own information and account credentials.

6. Cookies

We use cookies and similar technologies to improve website functionality, analyze visitor activity, enhance security, and understand how our website is used. Users can manage cookie preferences through their browser settings; however, disabling certain cookies may affect website functionality.

7. Your Rights

Users may have rights under applicable data protection laws, including the right to:

Request access to personal information we hold.
Request correction of inaccurate or incomplete information.
Request deletion of personal information where legally permitted.
Object to or restrict certain processing activities.
Withdraw consent where processing is based on consent.
Opt out of receiving marketing communications.

8. Third-Party Links & Services

Our Services may contain links to third-party websites. We are not responsible for their privacy practices and encourage users to review their privacy policies.

9. Changes to This Privacy Policy

Updated versions of this Privacy Policy will be published on this website together with the revised effective date. Continued use of the website following publication of changes constitutes acceptance of the updated Privacy Policy.

10. Contact Information

If you have any questions regarding this Privacy Policy or our information handling practices, please contact:

Email: onboarding@bayrock.net

Total Stars Limited, Chun Wo Commercial Centre 14/F, 25 Wing Wo Street, Central Hong Kong. Business Registration number 78807379